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Frequently Asked Questions
- It may be possible for you to change or cancel your order provided you contact our Customer Service team within an hour of placing your order.
- If your order has been dispatched, you will not be able to make any changes or cancel your order. You will need to wait to receive your items to lodge a return in accordance with our return policy.
Yazana is currently only shipping within Australia
We currently offer generic payments methods such as PayPal, Mastercard, Visa and American Express.
Unfortunately, once your order has been placed, we are unable to add a gift card or discount.
Yazana is currently trading solely as an e-commerce business. All returns and purchases will need to be made through our website.
Please refer to our shipping guidelines for estimated dispatch and delivery timeframes.
Due to high sell-through of stock, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund or gift card in accordance with our return conditions.